At Nopalogy, we take pride in providing high-quality sparkling water beverages. If for any reason you are not satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind.
• You can initiate a return within 20 days of receiving your order.
• The product must be unopened, unused, and in its original packaging.
• Returns of opened or consumed products are not accepted due to health and safety considerations.
1. Contact our customer support team at firstname.lastname@example.org within 20 days of receiving your order to initiate the return process.
2. Provide your order number, product details, and reason for the return.
3. Our team will guide you through the return process, including providing a return shipping label if applicable.
4. Once we receive and inspect the returned items, we will process the refund or exchange within 10 business days.
• If your return is approved, we will issue a refund to your original payment method.
• Please note that shipping fees are non-refundable.
• If you received a damaged or defective product, we will gladly exchange it for a new one. Please contact us within 7 days of receiving the damaged item.
• For health and safety reasons, opened or consumed products cannot be returned.
If you have any questions or concerns about our return policy, please reach out to our customer support team at email@example.com.
This return policy is subject to change. Please check this page for the latest information.
Last Updated: 08/10/2023